EEN - Quality Engineer

Focus on customer corrective actions and complaints (containment, root cause and corrective action and closure) and their timely response to customer’s quality/warranty. Work with

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  • Quality Engineer

    Focus on customer corrective actions and complaints (containment, root cause and corrective action and closure) and their timely response to customer’s quality/warranty. Work with x-fntl group to solve customer problems - provide monthly customer report and trends of customers with a focus on continual improvement. Programs in place to reduce variation - solve internal line issues related to production (assembly/metal/coil)/ customer and interact with appropriate mcc dept. (x-fntl team) and customer - work with supplier quality engineer to ensure timely follow up/closure of suppliers on car’s related customer quality/warranty issues team - work to continuously improve customer products from initial release - monitor customer quality / warranty and delivery performance kpi . Ensure customer kpi targets are monitored - review suppliers performance (quality, delivery) with quality manager and purchasing manager - would like to see: c.e.t or certificate program in quality - diploma in technology or certificate in quality – experience in the automotive sector - (autocad, microsoft office (word, excel, access), measuring equipment, mrp/erp, etc.) - use of measuring equipment (verneir, callipers, gauges, voltmeter, tape measure) ... read more

  • Technical Service Specialist

    Perform a variety of functions to provide timely and effective technical services, support and training for assigned product lines to support business activities and customer requirements - perform related administrative duties, including reports, communications, and preparation of technical documents. The position reports to the Commercial Product Manager – HVAC Division - Customer Support: Provide effective technical assistance to Customers to solve technical issues related to assigned product lines via factory and/or customer communications by email, telephone or on-site visits - Training: Assist in maintaining the training facility and ensure applicable equipment required for training purposes is functional and up to date as directed - Assist in the development of training materials and conduct training sessions in accordance with planned activities and customer requests as directed - Technical Administration and Services: Prepare technical documents such as, but not limited to, service bulletins as directed - Perform technical services and product repairs as required, including product updates/re-work to ensure the most current version of equipment is available for sale to customers - Liaise with factory to ensure all product information, installation, service, user and parts manuals are current and accurate – EXPERIENCE NEEDED: HVAC Mechanic, Technician or Technologist, or other certification relevant to HVAC field - field experience supporting HVAC products - Valid refrigeration license is an asset - Strong technical knowledge of commercial air conditioning and heat pump systems with proven troubleshooting and problem solving skills - Some understanding of network controls and integration - Experience with ductless split systems and VRF technology . ... read more

  • General Superintendent - ICI

    Our client, a construction and renovation company (General contracting, Project Management, Construction Management & Design-Build) is looking to hire a General Superintendent based out of their Western GTA location - would like someone accomplished in a similar role in ICI Construction Management with mid-sized ICI Project experience – ideally a specialist in retail/commercial renovations and fit outs – role will oversee site operations on projects across the GTA ... read more

  • Personal Lines Underwriter

    Our client, one of Canada’s premier insurance organizations is looking for a Personal Lines Underwriter to maximize broker satisfaction - provide Brokers with a more personal touch service - critical objective of this role will be delivering a trusted Broker Experience and taking ownership of risk decisions and transcending a confident and professional experience to Broker Partners - ensure communication with Broker Partners is consistent and fair and consistently delivers a value-added service - Developing effective Broker Partner relationships is the key to the success of this role - plays a critical role in delivering best in class underwriting service and balance the broker needs against the corporate priorities to enable profitable growth and underwriting excellence – would like to see accomplishments in getting creative with Brokers in personal lines underwriting and handling broker ‘push-backs’ – this could be selling personal lines or underwriting and dealing with issues ‘in the grey’ ... read more

  • Business Development Mgr/Exec - Montreal

    Responsible for the development and the maintenance of sales and relationships with actual and potential customers (North America) - Company is an asset-based carrier as well as providing additional 3PL logistics services - Prospect, develop and maintain customer base in the appropriate region - Act as liaison between the customer and the Company - Represent Company’s qualities toward customers and potential clients - CRM Software (Vikara) - Negotiate all increases, surcharges and accessorial charges in the best interest of the Company - Put together detailed rate request for the rates department to ensure they are cost properly - Present the proposal for rate adjustments to the customer etc. – Must have sales accomplishments in the Trucking segment ... read more

  • Property Loss Control Field Engineer

    As a Product Line Consultant, Property Loss Control Field Engineer in our Commercial Property division, you will conduct all risk property surveys on commercial property facilities including manufacturing and process industries such as woodworkers, pulp and paper mills, metalworkers, steel mills, aluminum mills, cement mills, plastic workers, rubber workers, electronic manufacturers, semiconductor and other large industrial facilities, as well as some non-manufacturing occupancies such as hospitals, universities, real estate, retail, etc – NEED TO HAVE: Knowledge of ‘all risk’ property loss control experience in performing property field surveys on a variety of industrial occupancies and in conducting loss control consultations. Strong analytical skills are a must; Highly Protected Risk (HPR) experience is highly desirable - -Proficiency in Automatic Sprinkler System Hydraulic Calculations & Fire Protection Water Supply Analysis. Wind uplift assessment, flood assessment, earthquake assessment, machinery breakdown equipment risk assessment capabilities and other occupancy specialist skills are desired skill sets, but are not required - Professional Engineer or Certified Fire Protection Specialist Designation is strongly preferred - Some out of region overnight travel is required (15% to 25%). ... read more

  • Financial Complex Claims Analyst - Montreal

    This role is responsible for the highest complexity level claims, which have moderate to higher monetary exposure - making coverage determinations, investigating the loss, conducting an independent assessment as to the company's exposure, participation in developing and implementing the most cost effective and timely disposition and litigation plan to ensure the claims closure via settlement or litigation - complex D&O, E&O, EPL, Financial Institutions, Fidelity, Fiduciary claims - Prepare timely coverage assessments and prepare reservations of right letters ... read more

  • Business Mgr - Eastern Canada

    The Business Manager will be responsible for the day to day financial & operational activities. She/he will manage a series of cross-functional individuals to achieve the financial targets within the designated timeframe. Will plan, lead, and control all operations as established in procedures and guidelines set by the Company in the areas of: risk, people, equipment, material and environmental safety, cost performance, asset utilization, and customer product and service delivery - Financial Reporting – Serves as the primary contact for weekly, monthly and quarterly reporting - Accurate reporting of monthly results, free of material miss-statement - Provides WO financial information to DNA corporate - To ensure that the WO adheres to DNA accounting policies (must be supported by the GM). Disciplinary actions will be taken where non-compliance occurs - Manage AR, which includes – Payment Term Compliance, Credit Limit development and compliance - Monitor inventory balances – Trade Working Capital target management, obsolesce oversight & verification of quantity on hand - Manage controls of the WO assets (asset verifications, useful lives, sales / transfer). Oversee the Budgeting & Forecasting for the region including Volume, Sales, COGS and operational expenses - Oversee any internal / external audits for the WO including timely action on any findings Oversight of any business system implementation - Would like a background in explosives - Operational &/or Commercial experience, Small Business Management - Bachelor Degree required in Finance or Accounting, MBA or other master’s degree preferred. experience in explosives, mining or construction industry - Experience with P&L ownership and analysis, financial reporting, product pricing (retail), regulatory compliance and human resources ... read more

  • Casualty Complex Claims Analyst - Montreal

    Responsible for handling various types of complex commercial casualty claims including fatalities, catastrophic injuries and large property damage losses in accordance with all Operational / Best Practices Guidelines. This would include determining coverage and drafting reservation of rights and denial letters, attendance at mediation / settlement conferences and instructing independent adjusters and attorneys in the negotiation and settlement of claims. Claims are primarily in Canadian venues, with limited worldwide exposures - Review casualty claims in conjunction with policy wordings to determine coverage - Provide direction to adjusters on investigation of claims - Prepare disclaimer and/or reservation of rights letters and communicate same to underwriters, brokers and insureds when applicable - Provide instructions to legal counsel to bring about appropriate resolution of claims - Ensure compliance by legal counsel of our litigation guidelines - Participate in mediation/ADR process to bring about resolution of claim - Negotiate settlements directly – NEED TO HAVE: experience with commercial casualty claims and Valid Quebec Commercial Claims Adjuster License ... read more

  • Mechanical Designer/Engineer

    Design and optimization of mechanical components for HVAC systems - primary function will be plastic part design but also some sheet metal and other component part - Develop manufacturing drawings in accordance with applicable standards - Provide technical support to manufacturing team - Interface with outside vendors for component selection, manufacturing, and assembly - Read and interpret blueprints, technical drawings, schematics, and computer-generated reports - Confer with system application specialists and other personnel to implement design changes and operating procedures, resolve system malfunctions, and provide technical information - Research and analyze provided by customers product/design specifications, manuals, and other data to evaluate the feasibility, cost, and maintenance requirements of designs or applications - Specify system components or direct modification of products to ensure conformance with engineering design and performance specifications – WOULD LIKE TO SEE: Bachelor’s Degree in Mechanical Engineering or equivalent - 3+ years’ experience in design of plastic components/parts - Autodesk Inventor and ACAD preferred ... read more

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